top of page

Frequently Asked Questions

Q1. How much does a counselling session cost?

FROM 1ST JULY 2023, the hourly fee is $105.00

All counselling sessions must be paid for prior to the session commencing, before the session can begin. 

Please make yourself familiar with the Cancellation Policy.

Q2. Are you registered with Medicare and Health Funds?

No, my services are not covered by Medicare nor am I registered with health funds.

You will find my fees are comparable to the out-of-pocket expenses you'll need to pay to see a psychologist.

Also, Medicare only covers part of the cost of a session and it will generally only cover six session per year. 

Q3. What if I work during the day? How can I get counselling with you?

Evening and Saturday appointments for clients in Australia, New Zealand and Singapore. (AEST)

 

I know it's hard to take time off so I work after hours to support you.

​

Please follow this link to book your free 15-minute phone consultation.

​

Q4. How does online counselling work?

Online counselling is a great way to access help from wherever you are in Australia and New Zealand.

Your privacy is of paramount importance to me. 

I've manually enabled End-to-End Encryption for all meetings on Zoom Cloud Meetings app. 

Once your appointment is confirmed you'll receive several emails with further information. 

Q5. How do I know if counselling will work for me?

It can be hard getting to know a new counsellor and wondering if the time spent together is going to help.

I'd like to gift you a free 15-minute consultation phone call.

Lets discuss your situation and you can decide if us working together is the right step for you. 

Book your free 15-minute phone consultation here.

Q6. What are your qualifications?

Diploma of Counselling (AQF level 5) - Australian Institute of Professional Counsellors.​

Professional Association Membership - The Australian Counselling Association - Level 1. Member No. 21185
ACA Members Logo

Q7. What's your scope of practice?

As a Level 1 Registered Counsellor with the Australian Counselling Association, my scope of practice is limited limited to clients with low to moderate needs. 

This means that, where appropriate and necessary, client's may need to be referred to other specialists such as psychologists for further diagnosis and treatment if their needs fall outside of my Scope of Practice.

Q8. What's your counselling approach?

A person-centered approach. 

You're placed at the center of your counselling experience. 

I work with client's to assess the root causes of pain and look forward together in creating a more positive future.

Acceptance and Commitment Therapy is the main framework I use. 

Coming to terms with what's happened on your journey to be a parent doesn't mean you need to be happy about it. 

I believe every individual has unique gifts and talents.

So I use a strengths-based approach.

And I'm a big fan of positive psychology.

Q9. Do you have a cancellation policy

Yes, I have a strict 24-hour cancellation policy.

Q10. Can I get counselling if I don't live in Australia?

Yes! But due to insurance limitations, I can provide counselling services worldwide *excluding* USA and Canada.
 
I provide:​
  • Evening and Saturday appointments for clients in Australia, New Zealand and Singapore.

Please contact Anna to discuss your situation.
bottom of page